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We were approached by the most smooth talking saleswoman ever. The customer service is HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

WE WASTED SO MUCH MONEY!!!!! They lied about what we would get for our money (dropped the price from $47,000 to $1,700 - that should have been our #1 hint). Now if I ever need to book, I wait over two hours on the phone, get TRANSFERRED, THEN TRANSFERRED AGAIN ETC. It's an entire DAY just to get through.

They are a JOKE.

We have YET to go on vacation because "nothing seems to work out," "nothing's available" the prices are terrible. Oh, please just DON'T DO IT!!!!

jennilynne wrote the review because of not as described at The Grand Mayan. Reviewer claimed that he or she wants The Grand Mayan to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Anonymous
#1332160

Vidanta was an amazing resort. The presentation was ver long, but in the end we got a great deal $6800 and got out of our horrible Royal Sunset timeshare.

Jamie Benner was my sales rep and she was wonderful and professional. Everyone has a different experience; we share our good experiences too!

Anonymous
San Diego, California, United States #1215396

They lie. Worst company EVER.

JAMIE BENNER is a liar.

She will say anything to get a sale. I regret stepping foot in this place.

Anonymous
North Las Vegas, Nevada, United States #1213800

I think you are comparing apples with oranges. $47,000 appears to be the price of a studio unit for 100 years.

To clarify, $47,000 is the purchasing price for a studio, in addition you would be required to pay the annual maintenance fee for each use during the 100 years of ownership. $1,700 is most a sales incentive offer (you would receive accommodations for a week at any of the Vidanta Resorts (most likely a studio or a 1 bedroom) AND you would be required to attend a sales meeting (where the sales representative would attempt to sell you a regular membership at a locked-in price)). At the end of your redemption of the single use year certificate, you would receive no further benefits (if you decide not to purchase a regular membership). By the way, $1,700 for a single week of use is still far below the rate paid by hotel guests for a week.

You CANNOT expect availability during peak weeks (US Thanksgiving, Christmas, New Years, and Easter).

Units may not be available, when there is a convention booked at the resort.

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