This company promised many things--including access to the Manhattan Club in NYC.After speaking to the Manhattan Club, I found out they have never done business with the Mayan Group.

I was also told I could get weeks at Small Luxurious Hotels of the World. That was also a lie. I have stated my displeasure with the company and requested a refund. I received a short curt response that they would not refund anything.

I am sorry I ever did business with this unethical company.

Also VIDA is not a private residence club as they claimed but a hotel.

Had an Experience with The Grand Mayan?

Write a review


Terms of Service
Post Comment

I went out of my way to make a comment to this website called PISSED CONSUMER.com.I made my complaint about Wal-Mart working with Kimberly-Clark the manufacturers of Scott's tissues thousand sheet toilet paper.

Then, somebody made a comment responding to my original post. And then I tried to make a comment about that persons commenting on my comment and once I typed in this:...."I am not completely naïve and I do understand this is happening in certain areas of the retail business such as clothing, sports memorabilia, etc., but I never thought that Wal-Mart Corporation would be fully participating in this Bait and Switch crappie tactic which is a legal way of stealing consumer's money! Yes, STEALING! " And once I finish typing in the above comment to respond to the person's comment regarding my post this website would not allow me to enter it so that my comment would be added to this post.


The system said I did not enter the secret code properly.I did five times in a row!

()()()() Now, I have just posted a complaint about this website because I am a PISSED CONSUMMER about this website altering my posts and not allowing me to make comments about others' comments about MY POST COMPLAINT.


Dear "Anonymous" user:

We have been informed about your comment as it was pointed out by some of our faithful clients. We care deeply about our customers and we will be pleased to clarify the information about the exchanges available through your membership with us.

We will be pleased to assist you by having you contact us through the proper communication channels at grupomayanblog@grupovidanta.com or by telephone at 1-800-292-9446. We would very much like to know who you are to provide you personalized assistance, as with the information provided in your comment we have been unable to find you in our system’s files.

We are devoted to provide the most spectacular vacations on the best beach locations available in Mexico. We encourage you to give us the chance to assist you properly.

We truly appreciate your time.


Xavier Ambrose

Customer Support Representative.

You May Also Like

Silverleaf Resorts - Where do I start? Silverleaf Resorts "I have been a Silverleaf Resort owner for over 20 years. Purchasing a Presidential with Endless Escape (paid top dollar). And ever since Holiday Inn Resorts took over it has..." Read more Royal Holiday Club - Royal Holiday? No. Royally Scammed? Yes. Royal Holiday Club "While visiting Cozumel the week before Christmas with our family, we were approached on multiple occasions by a man named Pedro. Literally to the point we actually believed he was..." Read more Red Roof Inn - Room Review from Linthicum Heights, Maryland Red Roof Inn "Arriving from Texas I had many situations occur In the RedRoof Inn BWI as of last year March 2016 I never witnessed or heard of otherwise in a lifetime and..." Read more Bluegreen Resorts - WARNING - Top 5 Timeshare Scams - Share your thoughts feelings and dealings about your resort! Bluegreen Resorts "Timeshare owners beware! According to the FTC, numerous state attorney generals, BBB and other trusted sources, timeshare owners and consumers going on timeshare presentations are under attack. Anyone who has..." Read more Panera Bread - Horrible Portion Size, Bread Bowl less than half full Panera Bread "Panera Bread - Horrible Portion Size, Bread Bowl less than half full..." Read more Usaa - Unbelievable Usaa "Recently I was involved in an accident where upon approaching a light another driver who was stopped behind a much larger vehicle pulled out at the last minute in front..." Read more Exede - Liberty pass is a joke and 1-5mbps ain't happening Exede "Here is the letter that i sent to escalations after calling corporate. Hi, Thank you for your time and I hope you are well today. I am contacting you in..." Read more Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime Toyota Financial "A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I..." Read more