The Grand Mayan
Reviews and Complaints
Vida Vacation scam
Vida Vacations resolved all of my issues in a timely professional manner.
MYAN PALACE SCAMMED ME DO not Purchase!
Grand Mayan Resorts
Grand Mayan In Nuevo Vallarta**Lies
Do Not Buy at Grand Mayan, Los Cabos
Mayan Grand Timeshare SCAM
Don't be scammed by Grand Mayan
Don't be scammed! A trip to Cabo can be wonderful but beware of one location that goes by the Vida Vacation Club, Grand Luxxe and Mayan Palace.
While at Payless car rental, the person helping us said he would like for us to attend a timeshare presentation at Vida Vacation Club. We agreed since the incentive was a $300. credit towards our $400. car rental for our time.
We also own timeshare in Cabo and under the right conditions would consider adding to our portfolio. The next morning we followed this individual to what was the Mayan Palace. I told the person I did not want to attend because of the poor reputation Mayan Palace has. I have been visiting Cabo for about 25 years and people talk at the pool.
One common phrase is "if you are buying, they are lying and if you are not buying you are crying". Others have stated that they were there for hours and not given the gifts they were promised at the end. I was told that the Mayan Palace changed their name because they were under new management and was promised a much better experience than the proceeding reputation. Unfortunately, the new names Grand Luxxe and Vida Vacation Club were the only changes.
After spending 4 hours at our 90 minute presentation, we said we were not interested. The price was much higher than what we paid for our other timeshare and we did not see the value in it. We also did not trust the Mayan Palace because of their poor reputation. The sales manager then came over and pushed very hard.
After again saying "no" the insults began. The sales manager insulted both my husband and I and the United States, where we live. He made comments about the US economy being bad because people like us make bad financial decisions by not seeing the value in what he was presenting and he continued on even after I asked him to stop insulting us. The bottom line was that we were asked to leave without receiving the gift we were promised.
There was a man in front of us that was promised a $400. fishing trip and he too said that he did not receive his gift. There are beautiful timeshares and honest companies in Mexico. It is a shame that the Mayan Palace shows the worst of Mexico.
This is the kind of place that gives Mexico a bad name. Enjoy Mexico, check out a timeshare but beware of the Mayan Palace and all of the new names they are using to lure you in!
Class Action Lawsuit
I am PISSED. I am willing to partisapate in a class action lawsuit to stop lairs, cheaters, conmen/women from misrepresenting what should be a very wonderful experence.
The experence of a Mexico Vacation without the hassle of cheaters, liars, and con-artists. As a group i believe we have some say-so to these type of sales tactics. If we join forces and all stick to gether we might have a chance. If each one of us try by ourselves we;ll be bulldozed.
Tell me what you think. We'll see if enough people want to partisapate we'll find a lawyer to help.
Please send me a e-mail and we'll get the ball rolling. daven@***.net
Grand Mayan Resort Cabo Timeshare
Grand Mayan/Grand Bliss/Luxxe - All they care about is upselling AND they are rude!
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I was able to get away with a free breakfast and tickets for a cruise,who is the scanner now.*** salesman!!!!
Thats what i went through, starting in the Cancun airport, but we didnt go yay
Whitin five labor days of your purchase please contact PROFECO in Mexico.
With only a call to the Mayan Palace they are able to have your money back.
But Mayan palace ask you to sign that you are not going to tell anybody what really happened
Yes, that seems to be the pattern.
Good thing that Mexico has 5 days to cancel the contract.
The fact that these people stay in business so long doing this should be a warning to others.
If it sounds too good to be true, it is.
Do not believe what you are told.
The written contract is the ONLY truth.
And even that is suspect.
Vida Vacations resolved all of my issues in a timely professional manner.
I am currently in contact with the customer service department of Vida Vacations and am in the process of resolving this issue.