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2.2 Based on 12 reviews
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    • Resort 2
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    • Being scammed 6
    • Inaccurate description 3
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My husband and I went to Puerto Vallarta in 2004 we got hit with the timeshare, the thing that got my husband was a story of the Salesman grandfather that bought 2 Units and was renting them and had already bought himself a new tractor. Well we get back to the USA and listed our with 2 of the companies they recommended no luck. So in 2005 we go back to Puerto Vallarta sat thru the same time share just to see the Texan that lied to us, there is... Read more

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BEWERE OF ALL THE LIES OF THIS VACATION PRIVILEGES. Last summer July 2015 I went vacation to Puerto Penasco, Sonora, Mexico, when you are walking around the shopping center of this city there is people inviting you to a free breakfast to some new resort that is in construction right now, trying to sell you condominiums, after they were not successful in their first try, at the door someone stop you because they really want to take your money... Read more

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Since I purchased Grand Mayan in 2010 , I just used 2 times. They NEVER let us know about the deposit of our week. We lost like 3 of our weeks.

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They shovel paper's and later they say you had a chance to read the contract and everything is mislead. They offer money back but you can only use it on things you don't want and concierge and reception said they don't know what the sales person offered. They really manage to make believe that you can use the benefits within the resort and is a lie. No one in the resort knows or they play dam .

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The Vidanta Group, Vida Vacations, Mayan Palace and Vacation Privileges people are not to be trusted and are among the best I have ever seen at separating you and your hard earned money. I have all the documentation to prove this and will provide it to anyone who emails me. My wife and I were accosted in early October 2015 at the Rental Car place (Thrifty) in Cancun. A mild mannered guy was very smooth and got us to go to a sales presentation... Read more

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We purchased a vacation package for $2000 in June of 2014 for the Grand Mayan in Cabo San Lucas. It was a heavy sales pitch which included a tour, leading us to believe the package we bought was for this resort. Attempted to find available weeks at this Mayan resort but no weeks ever available. Also at the time of purchase we were told it included a two year vacation membership, now they want another $99/year to stay active saying we did not pay... Read more

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During our presentation at this resort we agreed upon a deal where they would purchase our timeshare with Vacation Villas at Fantasy World in Florida. They have not completed the transfer. I believe they never had any intention of doing so. My advise to anyone concerned is to get your free whatever and get out of there as quickly as possible. The sells rep we talked to was Drew Shalble. The main reason I purchased from the was to get out... Read more

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We got scammed at the airport by Mayan Resorts by their staff posing to be people of authority. We got asked a whole bunch of questions and were promised tickets to Chitcenitza after attending a seminar at a new hotel. We ended up going, but instead of a few hours, it took us about half the day where they smoozed us into buying a timeshare for about $20,000 USD. They told us we can rent out the timeshare to make money and they sent us a list of... Read more

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Hello, who would I need to contact because the deal they offered us is not what we got. We signed up for 25 weeks of being able to use all resorts at anytime and being able to choose 1-3 rooms. Now looking at it majority of their resorts only have 2 rooms max. Plus we are not able to use the promised time. I would like for someone from this company to properly explain it. We stuck around for their sales pitch and explained to them that I was... Read more

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Stay clear of these scammers and liars and don't waste a second of your vacation with these unprofessional people. Everything you are reading. It is a day in my life that was wasted I will never get back. Don't believe a word they say. Save your money and your sanity. If you are looking to buy a timeshare go with a reputable company.

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